Privacy Policy

Kate Guinness Design is committed to ensuring the privacy of its clients’ data is protected. This privacy policy explains how personal information is collected and used, and how you can contact us about it.

PERSONAL INFORMATION

When you make an enquiry with us or become a client, whether as a studio client or as a shop customer, you agree to provide your name and contact details (such as email address, postal address and telephone number) in order that we may communicate with you to provide services requested.

In accordance with relevant data protection legislation, it is only for legitimate business reasons that we collect and use such personal information, and we will never ask for more information than we need.

HOW WE USE THIS INFORMATION

If you make an enquiry about a piece for sale via the Kate Guinness Design shop, we will use any personal information collected in the context of that enquiry only for the purposes of responding to it and, if an order is placed, fulfilling the relevant order.

We will never voluntarily disclose personal information to a third party unless required to do so by law or by the order of any competent authority in accordance with relevant data protection legislation.

OUR WEBSITE AND COOKIES

When you visit our website, we may store some information (commonly known as ‘cookies’) on your computer or device. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your information around the internet. Credit card details and passwords are not stored in cookies. Cookies help you to get the best out of our site and allow us to provide you with a more customised service. We use cookies for the following purposes:

so that you do not have to re-enter your details every time you visit our site; and
to track how our site is used and to improve and update content.

You can block or erase cookies from your computer or device should you wish to but please note that certain parts of our site are reliant on the use of cookies to operate optimally and may not work correctly if you set your browser not to accept cookies.

HOW WE PROTECT YOUR INFORMATION

Kate Guinness Design will take appropriate technical and organisational measures to protect your clients’ personal information from unauthorised or unlawful processing and against accidental loss or destruction.

Access to clients’ personal information is limited to those who need it for the purpose of performing their job or providing a requested service, such as arranging the delivery of an order to your specified delivery address.

YOUR CONSENT

By submitting your information to us through a website enquiry, over the telephone, by email or in person, you consent to the use of that information as set out in this policy.

Any updates to this policy will be posted on this page, therefore, we suggest you check regularly for updates. Continued use of our website and services will signify that you agree to any such changes.

CONTACTING US